Refund Policy
After receiving your instrument or bow, take 7 calendar days to try it out. If you'd like to return or exchange it, simply repack the item as it arrived and we'll send you a packing slip to return it free of charge. Your refund will be issued within 7 days of receiving your package.
If you decide you'd like to return the instrument or bow after 7 days, we will issue a 75% refund if we receive the package within 30 days of the start of your initial trial. After 30 days, no refunds will be offered.
If you decide you'd like to return the instrument or bow after 7 days, we will issue a 75% refund if we receive the package within 30 days of the start of your initial trial. After 30 days, no refunds will be offered.